Departing anytime soon? Whether you’ve booked your seat with extra leg room for a trip round the corner or you’re scouting out your options online, we’ve got the hit list of who to fly with . Thanks to our location across the seas, flying out of Australia more often than not means an unbearably long haul journey. Which means comfort is key and it’s often worth an extra dollar or two so you arrive to your destination at least partially rested (as opposed to ravaged by the screams of the baby beside you.)
TripAdvisor traveller’s have collated the reviews of many a savvy traveller and using an algorithm awarded the best of the best. Taking into account the quantity and quality of airline reviews and ratings from traveller’s across the globe, over 12 months, recognising the high flyers when it comes to service, quality and value. In our South Pacific home, Air New Zealand took out the best airline, with Qantas and Virgin sharing best Australian airline (but surprisingly no room for either of them in the top global awards.)
But no more chatter, do as Jen Aniston did and stay a little longer in economy, without a horror story to take home.
#1 Singapore Airlines, Singapore
TripAdvisor traveller: “I flew from Sydney to Singapore in business class. The food was the best I have had in the last 10 years. Service was great and the staff actually wanted to be there. One of the best, if not the best airline.”
#2 Air New Zealand, New Zealand
TripAdvisor traveller: “The flight attendants are friendly, courteous, professional, and dedicated to customer service. The dinner was excellent, even in economy class, and there was complementary NZ red and white wine. Even the safety videos are entertaining. I wouldn’t fly any other airline between the U.S. and New Zealand.”
#3 Emirates, United Arab Emirates
TripAdvisor traveller: “This airline is the essence of style, class and comfort. Everything I had expected was surpassed. From their presentation, to their service, which is professional, but does not override their personable approach to travellers. The Airbus is huge, but the atmosphere within is comfortable, seats are wider, windows are bigger.” TripAdvisor reviewer.
#4 Japan Airlines, Japan
TripAdvisor traveller: “This airline carrier is exquisite and features great on board meal service, drink service, and the entertainment is great. They provide excellent service with exceptional leg room. This airline is truly above most others and comes with outstanding crew members.”
#5 EVA Air, Taiwan
TripAdvisor traveller: “One of the things that separates EVA out from other airlines is in the little things. I was blown away by the novelty of the “Character” flight we took. Everything from the pillows to the meals – it was Hello Kitty cuteness overload. Kids’ meals are excellent. These small personal touches made our entire flight experience so much nicer!”
#6 Southwest Airlines, United States
TripAdvisor traveller: “We choose to fly Southwest whenever we can. Their flights are on time and the service is friendly and efficient. We don’t mind not having assigned seats. Bags fly free, and we always check ours. Frequent Flier miles are easy to accumulate with their membership program.”
#7 Jet2.com, United Kingdom
TripAdvisor traveller: “We have just come back from Portugal and all I can say is what a fab service from jet 2. From start to finish, they made my holiday less stressful. I have never been with them before and can certainly say they’re better than most other companies I have been with.”
#8 Qatar Airways, Qatar
TripAdvisor traveller: “I’ve travelled a lot in my life and Qatar is one of my favourite airlines to travel with. The bar in a380 (business class) is the best. The service regardless of class is fab. The treatment of frequent fliers is great… food very tasty for economy … and very big portions… Entertainment is top notch. They are one of my favourite airlines for eco travel.”
#9 Azul, Brazil
TripAdvisor traveller: “Azul is a lovely airline, employing a fleet of Embraer regional jets offering 2 + 2 seating. Service is efficient and you always get a package of “aviõezinhos” (airplane shaped gummy bears) to chew on the short domestic hops.”
#10 Korean Air, South Korea
TripAdvisor traveller: “We travelled from Chicago to Hong Kong with our toddler, and could not have been more pleased with the experience. Basic economy on KA is basically economy plus on other (especially US-based) airlines. The flight staff actually made me like the experience, rather than detract from it. I’ll be flying KA whenever possible in the future.”
Image source: Airlines own imagery, TripAdvisor.